Terms and Conditions of Sale and Use

The terms applicable to your orders (prices, payment, delivery, right of withdrawal, guarantees, mediation) are set out in our terms and conditions of sale. Returns and refunds are described in our returns policy.

The terms below govern the use of the website.

This English version is provided for convenience. In the event of any discrepancy, the French version prevails.

Website terms of use

1. Publisher

The website www.imperialgallery-lyon.fr is published by B6 (IMPERIAL), a simplified joint-stock company (SAS) with share capital of €10,000, registered with the Lyon Trade and Companies Register under number B 932 135 148, whose registered office is at 38 avenue Maréchal de Saxe, 69006 Lyon, France. Telephone: +33 4 72 94 21 96. Email: contact@imperialgallery-lyon.fr.

2. Access to the website

The website is accessible free of charge, apart from connection costs, which remain your responsibility. We strive to keep it permanently available but cannot guarantee this: access may be suspended for maintenance, updates or in the event of a technical incident, without notice or compensation.

3. Customer account

Creating an account is optional. You undertake to provide accurate information and keep it up to date. You are responsible for the confidentiality of your login details and for any activity carried out from your account. Notify us without delay if you suspect fraudulent use.

We may suspend or close an account in the event of a clear breach of these terms, in particular in the case of payment fraud or manifest abuse of the right of withdrawal.

4. Intellectual property

All elements of the website — texts, photographs, visuals, logos, trademarks, layout and code — are protected by intellectual property law. The Imperial, Please Fashion and Dixie trademarks are the property of their respective owners.

You may view and reproduce this content for your strictly personal use. Any reproduction or representation, in whole or in part, for commercial or advertising purposes, any systematic extraction of the catalogue and any automated data scraping are prohibited without prior written authorisation.

5. Prohibited uses

It is prohibited in particular to undermine the security or integrity of the website, disrupt its operation, introduce malicious software, attempt to access data not intended for you, impersonate a third party, or use the website for unlawful purposes.

6. Content posted by users

If you post a review, a photograph or any other content, you warrant that you hold the rights to it and grant us, free of charge, the right to reproduce and distribute it on our communication media. We reserve the right to remove any content that is unlawful, defamatory, indecent or unrelated to our products.

7. Product information

Photographs, descriptions, colours and measurements are presented with the greatest care. Colours displayed on screen may differ slightly from the actual shade of the fabric, and measurements are subject to the customary tolerance of garment manufacturing. These differences do not constitute a lack of conformity.

8. External links

The website may link to third-party websites. We have no control over their content and accept no responsibility for them.

9. Liability

We cannot be held liable for use of the website that does not comply with these terms, for an interruption of access beyond our control, or for a failure of your equipment or connection. Nothing in these terms limits the rights you hold as a consumer, in particular the legal guarantee of conformity and the guarantee against hidden defects.

10. Personal data and cookies

The processing of your personal data and the use of cookies are described in our privacy policy.

11. Complaints and mediation

For any complaint, write to contact@imperialgallery-lyon.fr. If you do not receive a satisfactory reply, you may refer the matter free of charge to the consumer mediator we are affiliated with:

CM2C
49 rue de Ponthieu, 75008 Paris, France
Telephone: +33 1 89 47 00 14
Website: www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net

12. Applicable law

These terms are governed by French law. In the event of a dispute, and failing an amicable resolution, the French courts have jurisdiction. You retain the option of bringing proceedings before the court of your place of residence.

13. Changes

We may amend these terms at any time. The applicable version is the one published on the website on the day of your visit.