Deliveries and Returns
Orders are shipped within 24 hours (excluding weekends and public holidays). This period may be extended during the holiday season.
Here are our carriers:
Metropolitan France: Colissimo (2-3 days) €6.
DOM-TOM: Colissimo (5-6 days), from €30
Europe: Colissimo international (4-5 days), from €15
Rest of the world: Colissimo international (5-6 days), from €30
Product returns
You have 14 days to return an item to us if it does not suit you (from the date of receipt).
Return costs are your responsibility.
Make your request on our returns page with your order number (GAL-) and your email address, then wait for our approval email before sending the parcel. All the details are on our Returns, exchanges and refunds page.
A parcel sent back without a return declaration registered in advance is systematically refused.
A Question?
Check out our FAQ! We are also available by email or at 04 72 94 21 96 from Monday to Saturday, from 10 a.m. to 7 p.m.